/* Agenda Fácil · uma solução SCEWeb
   Direção: o mundo da marca SCEWeb. Preto, branco e o espectro (ciano → amarelo → rosa)
   das barras do logotipo. Geometria reta, blocos e listras; a interface do sistema é a heroína. */

@font-face{font-family:"Archivo";font-style:normal;font-display:swap;font-weight:100 900;font-stretch:62% 125%;
  src:url(../fonts/archivo-latin-standard-normal.woff2) format("woff2-variations");
  unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
@font-face{font-family:"Archivo";font-style:normal;font-display:swap;font-weight:100 900;font-stretch:62% 125%;
  src:url(../fonts/archivo-latin-ext-standard-normal.woff2) format("woff2-variations");
  unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}
@font-face{font-family:"Montserrat";font-style:normal;font-display:swap;font-weight:100 900;
  src:url(../fonts/montserrat-latin-wght-normal.woff2) format("woff2-variations");
  unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
@font-face{font-family:"Montserrat";font-style:normal;font-display:swap;font-weight:100 900;
  src:url(../fonts/montserrat-latin-ext-wght-normal.woff2) format("woff2-variations");
  unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}

:root{
  --ink:#0b0b0c;
  --paper:#ffffff;
  --mist:#f3f5f3;
  --line:#e1e4e1;
  --muted:#5c625f;
  --cyan:#42fae0;
  --lime:#cffe39;
  --sun:#fdf20c;
  --amber:#f2ac4a;
  --pink:#e65a93;
  --teal-ink:#047a6b;      /* ciano escurecido para texto sobre branco */
  --spectrum:linear-gradient(90deg,#42fae0 0%,#93fc81 22%,#efff13 45%,#f6c336 62%,#ec8071 82%,#e65a93 100%);
  --display:"Archivo","Arial Black",system-ui,sans-serif;
  --body:"Montserrat",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --wrap:1200px;
  --gut:clamp(16px,4vw,40px);
  color-scheme:light;
}

*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}}
body{margin:0;background:var(--paper);color:var(--ink);font-family:var(--body);font-size:17px;line-height:1.6;font-weight:450}
img,svg{max-width:100%;display:block}
a{color:inherit}
h1,h2,h3,h4{font-family:var(--display);font-stretch:125%;line-height:1.04;margin:0;text-wrap:balance;letter-spacing:-.01em}
h1{font-size:clamp(2.3rem,5.6vw,4.6rem);font-weight:850}
h2{font-size:clamp(1.8rem,3.6vw,3rem);font-weight:800}
h3{font-size:1.18rem;font-weight:750;line-height:1.2}
p{margin:0}
:focus-visible{outline:3px solid var(--pink);outline-offset:3px}
.skip{position:absolute;left:-9999px;top:8px;background:var(--ink);color:#fff;padding:10px 16px;z-index:100}
.skip:focus{left:8px}

.wrap{max-width:var(--wrap);margin:0 auto;padding:0 var(--gut)}
section{padding:clamp(64px,9vw,120px) 0}
.eyebrow{display:inline-flex;align-items:center;gap:10px;font-family:var(--body);font-weight:700;font-size:.78rem;letter-spacing:.14em;text-transform:uppercase;color:var(--ink)}
.eyebrow::before{content:"";width:28px;height:8px;background:var(--spectrum)}
.lead{font-size:clamp(1.05rem,1.4vw,1.22rem);color:#2b2f2d;max-width:60ch}
.sec-head{display:grid;gap:18px;max-width:780px;margin-bottom:clamp(36px,5vw,60px)}
.sec-head p{color:var(--muted);max-width:62ch}

/* Marca do realce: barra do espectro atrás da palavra, como as listras do logotipo */
.hl{background:linear-gradient(transparent 62%,var(--sun) 62%,var(--sun) 92%,transparent 92%);padding:0 .06em}
.hl-c{background:linear-gradient(transparent 62%,var(--cyan) 62%,var(--cyan) 92%,transparent 92%)}
.hl-p{background:linear-gradient(transparent 62%,#f7a9c8 62%,#f7a9c8 92%,transparent 92%)}

/* Botões: retos, como os blocos do logotipo */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;font-family:var(--body);font-weight:700;font-size:.98rem;text-decoration:none;padding:15px 24px;border:2px solid var(--ink);background:var(--ink);color:#fff;cursor:pointer;position:relative;transition:transform .18s ease,box-shadow .18s ease}
.btn:hover{transform:translate(-3px,-3px);box-shadow:6px 6px 0 0 var(--cyan)}
.btn.alt{background:transparent;color:var(--ink)}
.btn.alt:hover{box-shadow:6px 6px 0 0 var(--sun)}
.btn.light{background:#fff;color:var(--ink);border-color:#fff}
.btn.light:hover{box-shadow:6px 6px 0 0 var(--pink)}
.btn svg{width:20px;height:20px;flex:none}
.btn-row{display:flex;flex-wrap:wrap;gap:14px}

/* Cabeçalho */
.top{position:sticky;top:0;z-index:50;background:rgba(255,255,255,.94);backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid var(--line)}
.top .wrap{display:flex;align-items:center;justify-content:space-between;gap:20px;height:74px}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none}
.brand-mark{display:grid;gap:3px;width:30px}
.brand-mark i{display:block;height:6px;background:var(--spectrum)}
.brand-mark i:nth-child(2){width:72%}
.brand-name{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:1.32rem;letter-spacing:-.01em;line-height:1}
.brand-by{display:block;font-family:var(--body);font-stretch:100%;font-weight:600;font-size:.62rem;letter-spacing:.16em;text-transform:uppercase;color:var(--muted);margin-top:4px}
.nav{display:flex;align-items:center;gap:26px}
.nav a{text-decoration:none;font-weight:600;font-size:.92rem}
.nav a:not(.btn):hover{text-decoration:underline;text-decoration-thickness:3px;text-underline-offset:6px;text-decoration-color:var(--cyan)}
.nav .btn{padding:10px 16px;font-size:.88rem}
.menu-btn{display:none;background:none;border:2px solid var(--ink);width:44px;height:44px;cursor:pointer;padding:0}
.menu-btn span{display:block;width:20px;height:3px;background:var(--ink);margin:4px auto}
@media (max-width:960px){
  .menu-btn{display:block}
  .nav{position:absolute;left:0;right:0;top:74px;background:#fff;flex-direction:column;align-items:stretch;gap:0;padding:8px var(--gut) 20px;border-bottom:2px solid var(--ink);display:none}
  .nav.open{display:flex}
  .nav a:not(.btn){padding:14px 0;border-bottom:1px solid var(--line)}
  .nav .btn{margin-top:14px}
}

/* Hero */
.hero{padding:clamp(48px,7vw,96px) 0 clamp(56px,7vw,100px);position:relative;overflow:hidden}
.hero-grid{display:grid;grid-template-columns:1.02fr 1fr;gap:clamp(32px,5vw,64px);align-items:center}
.hero h1{margin:18px 0 22px;font-size:clamp(2.3rem,4.3vw,3.9rem)}
.hero .lead{margin-bottom:30px}
.chips{display:flex;flex-wrap:wrap;gap:10px;margin-top:30px;padding:0;list-style:none}
.chips li{font-size:.84rem;font-weight:600;padding:7px 12px;border:1.5px solid var(--ink);display:flex;align-items:center;gap:8px}
.chips li::before{content:"";width:8px;height:8px;background:var(--cyan)}
.chips li:nth-child(2)::before{background:var(--sun)}
.chips li:nth-child(3)::before{background:var(--pink)}
.hero-visual{position:relative;min-height:420px}
.stripes-bg{position:absolute;right:-8%;top:6%;width:62%;display:grid;gap:16px;z-index:0;opacity:.95}
.stripes-bg i{display:block;height:26px;background:var(--spectrum)}
@media (max-width:960px){.hero-grid{grid-template-columns:1fr}.hero-visual{min-height:0}}

.crumbs{font-size:.84rem;color:var(--muted);display:flex;gap:8px;flex-wrap:wrap}
.crumbs a{color:var(--muted)}

/* Faixa de públicos */
.audience{border-top:2px solid var(--ink);border-bottom:2px solid var(--ink);padding:0;background:var(--ink);color:#fff}
.audience ul{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(4,1fr)}
.audience li{padding:22px 18px;font-family:var(--display);font-stretch:112%;font-weight:700;font-size:1rem;border-left:1px solid #2a2c2b;display:flex;gap:12px;align-items:center}
.audience li:first-child{border-left:0}
.audience li b{font-family:var(--body);font-size:.72rem;font-weight:700;letter-spacing:.12em;color:var(--cyan)}
@media (max-width:760px){.audience ul{grid-template-columns:1fr 1fr}.audience li:nth-child(3){border-left:0}.audience li{border-top:1px solid #2a2c2b}}

/* Jornada */
.journey{background:var(--mist)}
.flow{display:grid;grid-template-columns:repeat(4,1fr);gap:0;border:2px solid var(--ink);background:#fff}
.flow-step{padding:26px 22px 28px;border-left:2px solid var(--ink);display:grid;gap:12px;align-content:start;position:relative}
.flow-step:first-child{border-left:0}
.flow-step .n{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:2.4rem;line-height:1}
.flow-step .bar{height:8px;background:var(--spectrum);background-size:400% 100%}
.flow-step:nth-child(1) .bar{background-position:0 0}
.flow-step:nth-child(2) .bar{background-position:33% 0}
.flow-step:nth-child(3) .bar{background-position:66% 0}
.flow-step:nth-child(4) .bar{background-position:100% 0}
.flow-step p{color:var(--muted);font-size:.95rem}
.flow-step .tag{font-size:.72rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--teal-ink)}
@media (max-width:900px){.flow{grid-template-columns:1fr 1fr}.flow-step:nth-child(3){border-left:0}.flow-step:nth-child(n+3){border-top:2px solid var(--ink)}}
@media (max-width:520px){.flow{grid-template-columns:1fr}.flow-step{border-left:0;border-top:2px solid var(--ink)}.flow-step:first-child{border-top:0}}
.duo{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin-top:28px}
.duo div{padding:24px;background:#fff;border-left:8px solid var(--cyan)}
.duo div:last-child{border-left-color:var(--pink)}
.duo h3{margin-bottom:8px}
.duo p{color:var(--muted);font-size:.96rem}
@media (max-width:720px){.duo{grid-template-columns:1fr}}

/* Soluções */
.sol-list{display:grid;gap:0;border-top:2px solid var(--ink)}
.sol{display:grid;grid-template-columns:90px 1.1fr 1.3fr auto;gap:28px;align-items:start;padding:32px 0;border-bottom:2px solid var(--ink);text-decoration:none;transition:background .2s ease}
.sol:hover{background:linear-gradient(90deg,rgba(66,250,224,.09),rgba(230,90,147,.07))}
.sol .idx{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:2.8rem;line-height:.9}
.sol h3{font-size:clamp(1.3rem,2vw,1.7rem);margin-bottom:8px}
.sol .sub{color:var(--muted);font-size:.95rem}
.sol ul{margin:0;padding:0;list-style:none;display:grid;gap:8px;font-size:.95rem}
.sol ul li{display:flex;gap:10px}
.sol ul li::before{content:"";flex:none;width:10px;height:10px;margin-top:8px;background:var(--ink)}
.sol .go{align-self:center;font-weight:700;font-size:.9rem;white-space:nowrap;display:flex;align-items:center;gap:8px;border-bottom:3px solid var(--cyan);padding-bottom:2px}
@media (max-width:900px){.sol{grid-template-columns:60px 1fr;gap:14px 20px}.sol ul,.sol .go{grid-column:2}.sol .idx{font-size:2rem}}

/* Bloco escuro: recepção com avatar */
.dark{background:var(--ink);color:#fff;position:relative;overflow:hidden}
.dark .eyebrow{color:#fff}
.dark .sec-head p,.dark .muted{color:#b9bfbc}
.dark-grid{display:grid;grid-template-columns:1fr 1.1fr;gap:clamp(32px,5vw,72px);align-items:center}
.ticks{list-style:none;padding:0;margin:26px 0 32px;display:grid;gap:14px}
.ticks li{display:grid;grid-template-columns:28px 1fr;gap:12px;align-items:start}
.ticks li::before{content:"";width:28px;height:8px;margin-top:9px;background:var(--spectrum)}
.ticks b{display:block;font-weight:700}
.ticks span{color:#b9bfbc;font-size:.95rem}
.light-ticks li span{color:var(--muted)}
@media (max-width:960px){.dark-grid{grid-template-columns:1fr}}

/* Como funciona */
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:28px;counter-reset:s}
.step{border-top:8px solid var(--ink);padding-top:22px;display:grid;gap:10px;align-content:start}
.step .n{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:.9rem;letter-spacing:.12em;color:var(--muted)}
.step p{color:var(--muted)}
.step:nth-child(1){border-image:linear-gradient(90deg,#42fae0,#93fc81) 1}
.step:nth-child(2){border-image:linear-gradient(90deg,#efff13,#f6c336) 1}
.step:nth-child(3){border-image:linear-gradient(90deg,#ec8071,#e65a93) 1}
@media (max-width:820px){.steps{grid-template-columns:1fr}}

/* Recursos (páginas internas) */
.feats{display:grid;grid-template-columns:repeat(3,1fr);gap:0;border:2px solid var(--ink)}
.feats.four{grid-template-columns:repeat(2,1fr)}
.feat{padding:28px 26px;border-right:2px solid var(--ink);border-bottom:2px solid var(--ink);display:grid;gap:10px;align-content:start;background:#fff}
.feats .feat:nth-child(3n){border-right:0}
.feats.four .feat:nth-child(3n){border-right:2px solid var(--ink)}
.feats.four .feat:nth-child(2n){border-right:0}
.feat .ico{width:44px;height:44px;display:grid;place-items:center;background:var(--mist);border:2px solid var(--ink)}
.feat .ico svg{width:22px;height:22px}
.feat p{color:var(--muted);font-size:.95rem}
.feats-wrap{overflow:hidden}
.feats{margin-bottom:-2px}
@media (max-width:900px){.feats{grid-template-columns:1fr 1fr}.feats .feat{border-right:2px solid var(--ink)!important}.feats .feat:nth-child(2n){border-right:0!important}}
@media (max-width:600px){.feats,.feats.four{grid-template-columns:1fr}.feats .feat{border-right:0!important}}

/* Galeria de telas */
.gallery{background:var(--mist)}
.tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:22px}
.tab{font-family:var(--body);font-weight:700;font-size:.88rem;padding:10px 16px;border:2px solid var(--ink);background:#fff;cursor:pointer;color:var(--ink)}
.tab[aria-selected="true"]{background:var(--ink);color:#fff}
.tab:hover{box-shadow:4px 4px 0 var(--cyan)}
.panel[hidden]{display:none}
.panel figcaption{margin-top:16px;color:var(--muted);font-size:.95rem;max-width:70ch}
.panel figure{margin:0}

/* FAQ */
.faq{display:grid;gap:0;border-top:2px solid var(--ink);max-width:920px}
.faq details{border-bottom:2px solid var(--ink)}
.faq summary{list-style:none;cursor:pointer;padding:22px 52px 22px 0;font-family:var(--display);font-stretch:112%;font-weight:750;font-size:1.12rem;position:relative}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"";position:absolute;right:6px;top:50%;width:18px;height:18px;margin-top:-9px;background:
  linear-gradient(var(--ink),var(--ink)) center/18px 3px no-repeat,linear-gradient(var(--ink),var(--ink)) center/3px 18px no-repeat;transition:transform .2s}
.faq details[open] summary::after{transform:rotate(45deg)}
.faq details p{padding:0 0 24px;color:var(--muted);max-width:68ch}

/* Contato / leads */
.contact{background:var(--ink);color:#fff}
.contact-grid{display:grid;grid-template-columns:1fr 1.15fr;gap:clamp(32px,5vw,72px);align-items:start}
.contact h2{margin:16px 0 18px}
.contact .lead{color:#cfd4d1}
.contact .eyebrow{color:#fff}
.direct{display:grid;gap:14px;margin-top:30px}
.direct a,.direct div{display:flex;gap:14px;align-items:center;text-decoration:none;font-weight:600}
.direct svg{width:22px;height:22px;flex:none}
.direct small{display:block;color:#9aa19d;font-weight:500;font-size:.78rem;letter-spacing:.08em;text-transform:uppercase}
.form{background:#fff;color:var(--ink);padding:clamp(22px,3vw,36px);display:grid;gap:16px;position:relative}
.form::before{content:"";position:absolute;left:0;right:0;top:0;height:8px;background:var(--spectrum)}
.form h3{font-size:1.3rem;margin-top:6px}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media (max-width:560px){.row2{grid-template-columns:1fr}}
.field{display:grid;gap:6px}
.field label,.field legend{font-weight:700;font-size:.82rem}
.field input,.field select,.field textarea{font:inherit;font-size:.96rem;padding:12px 14px;border:2px solid var(--ink);background:#fff;color:var(--ink);border-radius:0;width:100%}
.field textarea{min-height:96px;resize:vertical}
.field input:focus,.field select:focus,.field textarea:focus{outline:none;box-shadow:4px 4px 0 var(--cyan)}
fieldset.field{border:0;padding:0;margin:0}
.checks{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}
.checks label{display:flex;gap:8px;align-items:center;font-weight:600;font-size:.86rem;border:1.5px solid var(--line);padding:8px 12px;cursor:pointer}
.checks input{accent-color:var(--ink);width:16px;height:16px}
.checks label:has(input:checked){border-color:var(--ink);background:#effffb}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.form .fine{font-size:.78rem;color:var(--muted)}
.form-msg{padding:14px 16px;font-weight:600;font-size:.94rem;display:none}
.form-msg.ok{display:block;background:#e9fffa;border-left:6px solid var(--teal-ink)}
.form-msg.err{display:block;background:#fff4e4;border-left:6px solid var(--amber)}
.form-msg a{font-weight:800}
@media (max-width:960px){.contact-grid{grid-template-columns:1fr}}

/* Continue explorando */
.more{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.more a{text-decoration:none;border:2px solid var(--ink);padding:22px;display:grid;gap:8px;min-height:150px;align-content:space-between;transition:transform .18s,box-shadow .18s}
.more a:hover{transform:translate(-3px,-3px);box-shadow:6px 6px 0 var(--sun)}
.more b{font-family:var(--display);font-stretch:112%;font-size:1.05rem}
.more span{font-size:.86rem;color:var(--muted)}
@media (max-width:900px){.more{grid-template-columns:1fr 1fr}}
@media (max-width:480px){.more{grid-template-columns:1fr}}

/* Rodapé */
.foot{background:#000;color:#fff;padding:64px 0 28px;border-top:8px solid transparent;border-image:var(--spectrum) 1}
.foot-grid{display:grid;grid-template-columns:1.3fr 1fr 1fr 1fr;gap:36px}
.foot h4{font-family:var(--body);font-size:.75rem;letter-spacing:.14em;text-transform:uppercase;color:#9aa19d;margin-bottom:14px;font-weight:700}
.foot ul{list-style:none;margin:0;padding:0;display:grid;gap:9px;font-size:.92rem}
.foot a{text-decoration:none}
.foot a:hover{text-decoration:underline;text-decoration-color:var(--cyan);text-underline-offset:4px}
.foot .slogan{color:#cfd4d1;font-size:.95rem;margin-top:16px;max-width:34ch}
.foot-logo{width:190px}
.foot-bottom{margin-top:48px;padding-top:22px;border-top:1px solid #222;display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;font-size:.8rem;color:#8a908d}
@media (max-width:900px){.foot-grid{grid-template-columns:1fr 1fr}}
@media (max-width:520px){.foot-grid{grid-template-columns:1fr}}

/* WhatsApp flutuante */
.wa-float{position:fixed;right:18px;bottom:18px;z-index:60;width:60px;height:60px;display:grid;place-items:center;background:var(--ink);color:#fff;border:2px solid #fff;box-shadow:5px 5px 0 var(--cyan);transition:transform .18s}
.wa-float:hover{transform:translate(-2px,-2px)}
.wa-float svg{width:30px;height:30px}

/* =========================================================
   TELAS DO SISTEMA (mockups reconstruídos em HTML)
   Cada tela tem largura de desenho fixa e é escalada por JS.
   ========================================================= */
.mk-scale{position:relative;width:100%}
.mk-scale>.mk{transform-origin:0 0;position:absolute;left:0;top:0}
.mk{font-family:var(--body);font-size:13px;line-height:1.4;color:#1d2220;font-weight:500}
.mk *{box-sizing:border-box}
.mk-win{width:980px;background:#fff;border:2px solid var(--ink);box-shadow:14px 14px 0 rgba(11,11,12,.92)}
.mk-bar{height:34px;background:#f0f2f0;border-bottom:1.5px solid #d9ddd9;display:flex;align-items:center;gap:7px;padding:0 12px}
.mk-bar i{width:11px;height:11px;border-radius:50%;background:#d0d4d0}
.mk-bar i:nth-child(1){background:#ec8071}.mk-bar i:nth-child(2){background:#f6c336}.mk-bar i:nth-child(3){background:#5ed8a9}
.mk-url{margin-left:14px;flex:1;max-width:420px;height:20px;background:#fff;border:1px solid #d9ddd9;font-size:11px;color:#6b726e;display:flex;align-items:center;padding:0 10px}
.mk-app{display:grid;grid-template-columns:186px 1fr;min-height:520px}
.mk-side{background:var(--ink);color:#d6dbd8;padding:16px 0;display:flex;flex-direction:column;gap:2px}
.mk-logo{display:flex;align-items:center;gap:9px;padding:0 16px 16px;color:#fff;font-family:var(--display);font-stretch:125%;font-weight:850;font-size:15px}
.mk-logo .brand-mark{width:22px;gap:2px}.mk-logo .brand-mark i{height:4px}
.mk-side a{display:flex;align-items:center;gap:10px;padding:9px 16px;text-decoration:none;font-size:12.5px;font-weight:600}
.mk-side a.on{background:#1c1e1d;color:#fff;box-shadow:inset 4px 0 0 var(--cyan)}
.mk-side a i{width:14px;height:14px;border:1.6px solid currentColor;flex:none}
.mk-side .unit{margin-top:auto;margin:auto 12px 0;padding:10px;background:#161817;font-size:11px;color:#9aa19d}
.mk-side .unit b{display:block;color:#fff;font-size:12px}
.mk-main{padding:18px 20px;background:#fafbfa;display:grid;gap:14px;align-content:start}
.mk-head{display:flex;align-items:center;justify-content:space-between;gap:10px}
.mk-head h5{margin:0;font-family:var(--display);font-stretch:112%;font-size:17px;font-weight:800}
.mk-head small{color:#6b726e;font-size:11.5px;display:block;font-weight:500}
.mk-actions{display:flex;gap:8px}
.mk-btn{font-size:11.5px;font-weight:700;padding:7px 12px;border:1.5px solid var(--ink);background:#fff;white-space:nowrap}
.mk-btn.dark{background:var(--ink);color:#fff}
.mk-card{background:#fff;border:1.5px solid #dfe3df;padding:12px 14px}
.mk-pill{display:inline-flex;align-items:center;gap:5px;font-size:10.5px;font-weight:700;padding:3px 8px;border-radius:20px;white-space:nowrap}
.p-ok{background:#d9fbf3;color:#03695c}
.p-wait{background:#fff5c2;color:#7a5a00}
.p-alert{background:#ffe0ec;color:#a3164f}
.p-info{background:#e8ecff;color:#2b3a99}
.p-gray{background:#eef0ee;color:#4d5450}
.ch{display:inline-grid;place-items:center;font-size:9.5px;font-weight:800;width:22px;height:18px;border-radius:3px;color:#fff}
.ch-wa{background:#1fa855}.ch-web{background:#3b50c8}.ch-mail{background:#7a5a00}
.mk-table{width:100%;border-collapse:collapse;font-size:12px;font-variant-numeric:tabular-nums}
.mk-table th{text-align:left;font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:#6b726e;padding:7px 8px;border-bottom:1.5px solid #dfe3df;font-weight:700}
.mk-table td{padding:9px 8px;border-bottom:1px solid #eceeec;vertical-align:middle}
.mk-table td b{font-weight:700}
.mk-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.mk-kpi{background:#fff;border:1.5px solid #dfe3df;padding:11px 13px}
.mk-kpi small{font-size:10.5px;color:#6b726e;font-weight:600;display:block}
.mk-kpi b{font-family:var(--display);font-stretch:112%;font-size:22px;font-weight:800;font-variant-numeric:tabular-nums}
.mk-kpi em{font-style:normal;font-size:10.5px;font-weight:700;color:#03695c;margin-left:6px}
.mk-kpi em.dn{color:#a3164f}

/* calendário */
.cal{display:grid;grid-template-columns:52px repeat(5,1fr);border:1.5px solid #dfe3df;background:#fff;font-size:11px}
.cal .h{padding:8px 6px;font-weight:700;border-bottom:1.5px solid #dfe3df;border-left:1px solid #eceeec;background:#f6f7f6}
.cal .h small{display:block;font-weight:500;color:#6b726e;font-size:10px}
.cal .t{padding:0 6px;color:#6b726e;font-size:10px;border-bottom:1px solid #eceeec;height:44px;display:flex;align-items:start;padding-top:4px;font-variant-numeric:tabular-nums}
.cal .c{border-left:1px solid #eceeec;border-bottom:1px solid #eceeec;height:44px;padding:3px;position:relative}
.ev{height:100%;padding:4px 6px;font-size:10.5px;line-height:1.25;border-left:3px solid;overflow:hidden}
.ev b{display:block;font-weight:700;font-size:10.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ev.ok{background:#e3fcf6;border-color:#14b89c}
.ev.pre{background:#fff9d6;border-color:#e0b800}
.ev.enc{background:#ffe9f1;border-color:#e65a93}
.ev.blk{background:repeating-linear-gradient(45deg,#f1f2f1,#f1f2f1 5px,#e6e8e6 5px,#e6e8e6 10px);border-color:#9aa19d;color:#6b726e}

/* conversa / painel SAC */
.sac{display:grid;grid-template-columns:230px 1fr 210px;border:1.5px solid #dfe3df;background:#fff;min-height:430px}
.sac-list{border-right:1.5px solid #dfe3df}
.sac-list .s{padding:7px 10px;border-bottom:1.5px solid #dfe3df;font-size:11px;color:#6b726e;display:flex;gap:6px}
.sac-item{padding:10px 12px;border-bottom:1px solid #eceeec;display:grid;grid-template-columns:auto 1fr auto;gap:4px 9px;align-items:center}
.sac-item.on{background:#effffb;box-shadow:inset 3px 0 0 #14b89c}
.sac-item b{font-size:12px}
.sac-item p{grid-column:2/4;font-size:11px;color:#6b726e;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sac-item time{font-size:10px;color:#9aa19d}
.thread{display:flex;flex-direction:column;background:#f6f7f6}
.thread-h{padding:10px 14px;background:#fff;border-bottom:1.5px solid #dfe3df;display:flex;align-items:center;justify-content:space-between}
.thread-b{padding:14px;display:flex;flex-direction:column;gap:8px;flex:1}
.msg{max-width:78%;padding:8px 11px;font-size:12px;background:#fff;border:1px solid #e3e6e3}
.msg.me{align-self:flex-end;background:#d9fbf3;border-color:#bdf1e4}
.msg.bot{background:#f2f0ff;border-color:#e0dcff}
.msg small{display:block;font-size:9.5px;color:#7d847f;margin-top:3px;text-align:right}
.sysline{align-self:center;font-size:10.5px;color:#6b726e;background:#eceeec;padding:3px 10px;border-radius:20px}
.thread-f{padding:10px;border-top:1.5px solid #dfe3df;background:#fff;display:flex;gap:8px}
.thread-f div{flex:1;border:1.5px solid #dfe3df;padding:7px 10px;color:#9aa19d;font-size:11.5px}
.info{border-left:1.5px solid #dfe3df;padding:12px;display:grid;gap:12px;align-content:start;font-size:11.5px}
.info h6{margin:0 0 4px;font-size:10px;letter-spacing:.08em;text-transform:uppercase;color:#6b726e}
.info .doc{display:flex;gap:8px;align-items:center;border:1px solid #e3e6e3;padding:6px}
.info .doc i{width:22px;height:26px;background:#eef0ee;border:1px solid #cfd4d1;flex:none}

/* celular */
.mk-phone{width:300px;background:var(--ink);padding:10px;border-radius:34px;box-shadow:12px 12px 0 rgba(66,250,224,.95)}
.mk-phone .scr{border-radius:26px;overflow:hidden;background:#ece5dd;height:600px;display:flex;flex-direction:column}
.ph-top{background:#0f5a4f;color:#fff;padding:26px 14px 10px;display:flex;align-items:center;gap:10px}
.ph-top .av{width:34px;height:34px;border-radius:50%;background:var(--spectrum);flex:none}
.ph-top b{font-size:13px;display:block}
.ph-top small{font-size:10.5px;opacity:.8}
.ph-body{flex:1;padding:12px 10px;display:flex;flex-direction:column;gap:7px;background:#ece5dd}
.bub{max-width:84%;background:#fff;padding:7px 10px;border-radius:8px;font-size:12px;line-height:1.35;box-shadow:0 1px 0 rgba(0,0,0,.08)}
.bub.me{align-self:flex-end;background:#d7f8c9}
.bub small{display:block;text-align:right;font-size:9px;color:#7d847f;margin-top:2px}
.opts{display:grid;gap:5px;margin-top:6px}
.opts span{display:block;text-align:center;border:1.5px solid #0f5a4f;color:#0f5a4f;font-weight:700;font-size:11px;padding:6px;border-radius:6px}
.attach{display:flex;gap:8px;align-items:center}
.attach i{width:34px;height:42px;background:linear-gradient(#fff,#fff) 6px 8px/20px 2px no-repeat,linear-gradient(#fff,#fff) 6px 14px/16px 2px no-repeat,linear-gradient(#fff,#fff) 6px 20px/20px 2px no-repeat,#9aa19d;flex:none}
.ph-foot{background:#f0f0f0;padding:8px 10px;display:flex;gap:8px;align-items:center}
.ph-foot div{flex:1;background:#fff;border-radius:20px;padding:8px 12px;font-size:11px;color:#9aa19d}
.ph-foot span{width:34px;height:34px;border-radius:50%;background:#0f5a4f;flex:none}

/* webchat no site */
.mk-site{width:980px;border:2px solid var(--ink);background:#fff;box-shadow:14px 14px 0 rgba(230,90,147,.9)}
.site-body{position:relative;height:520px;background:linear-gradient(135deg,#f4fbfa,#fff 60%)}
.site-nav{display:flex;justify-content:space-between;align-items:center;padding:16px 28px;border-bottom:1px solid #eceeec;font-size:12px;font-weight:600}
.site-nav b{font-family:var(--display);font-stretch:112%;font-size:16px;color:#0f5a4f}
.site-hero{padding:50px 28px;max-width:470px;display:grid;gap:12px}
.site-hero h6{margin:0;font-family:var(--display);font-stretch:112%;font-size:28px;line-height:1.05;font-weight:800}
.site-hero p{color:#6b726e;font-size:13px}
.site-hero span{display:inline-block;background:#0f5a4f;color:#fff;font-weight:700;font-size:12px;padding:10px 14px;justify-self:start}
.ghost{height:10px;background:#eceeec;margin-top:4px}
.wchat{position:absolute;right:24px;bottom:22px;width:330px;background:#fff;border:1.5px solid #dfe3df;box-shadow:0 14px 40px rgba(0,0,0,.14);display:flex;flex-direction:column}
.wchat-h{background:var(--ink);color:#fff;padding:12px 14px;display:flex;gap:10px;align-items:center}
.wchat-h .av{width:30px;height:30px;border-radius:50%;background:var(--spectrum)}
.wchat-h b{font-size:12.5px;display:block}.wchat-h small{font-size:10px;color:#b9bfbc}
.wchat-b{padding:12px;display:flex;flex-direction:column;gap:7px;background:#fafbfa;height:300px}
.wchat .bub{box-shadow:none;border:1px solid #e3e6e3}
.wchat .bub.me{background:#e3fcf6;border-color:#bdf1e4}
.wchat .opts span{border-color:var(--ink);color:var(--ink);border-radius:0}
.wchat-f{border-top:1.5px solid #dfe3df;padding:9px 12px;color:#9aa19d;font-size:11px}

/* totem com avatar */
.mk-totem{width:420px;display:grid;justify-items:center}
.totem-head{width:420px;background:var(--ink);padding:14px;border-radius:18px 18px 6px 6px;box-shadow:12px 12px 0 rgba(253,242,12,.95)}
.totem-scr{background:linear-gradient(180deg,#f2fffc,#fff);height:520px;border-radius:8px;display:flex;flex-direction:column;align-items:center;padding:22px 22px 18px;gap:14px;text-align:center}
.totem-scr .unitn{font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:#6b726e;font-weight:700}
.avatar{width:170px;height:170px}
.say{background:#fff;border:1.5px solid #dfe3df;padding:12px 14px;font-size:14px;font-weight:600;line-height:1.35;position:relative;min-height:62px;display:grid;place-items:center}
.say::before{content:"";position:absolute;top:-8px;left:50%;margin-left:-8px;width:14px;height:14px;background:#fff;border-left:1.5px solid #dfe3df;border-top:1.5px solid #dfe3df;transform:rotate(45deg)}
.kbd{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;width:100%}
.kbd span{background:#fff;border:1.5px solid #dfe3df;padding:8px;font-weight:700;font-size:14px;font-variant-numeric:tabular-nums}
.cpf{font-family:var(--display);font-stretch:112%;font-size:20px;letter-spacing:.06em;font-weight:800;border-bottom:3px solid var(--ink);padding:2px 10px;font-variant-numeric:tabular-nums}
.ticket{border:2px dashed var(--ink);padding:10px 22px;font-family:var(--display);font-stretch:125%;font-weight:850;font-size:34px}
.totem-foot{width:70px;height:120px;background:linear-gradient(90deg,#1c1e1d,#0b0b0c,#1c1e1d)}
.totem-base{width:220px;height:16px;background:var(--ink)}
.tstate[hidden]{display:none}
.tstate{display:grid;gap:12px;justify-items:center;width:100%}

/* painel de chamadas (TV) */
.mk-tv{width:620px;background:var(--ink);padding:12px;border:2px solid #2a2c2b;border-top:6px solid var(--pink)}
.tv-scr{background:#0f1211;color:#fff;display:grid;grid-template-columns:1.3fr 1fr;min-height:300px}
.tv-now{padding:22px;display:grid;align-content:center;gap:6px;border-right:1px solid #2a2c2b}
.tv-now small{font-size:12px;letter-spacing:.14em;text-transform:uppercase;color:var(--cyan);font-weight:700}
.tv-now b{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:74px;line-height:1}
.tv-now span{font-size:20px;font-weight:700}
.tv-now .bar{height:8px;background:var(--spectrum);margin-top:12px}
.tv-last{padding:18px;display:grid;gap:8px;align-content:start}
.tv-last h6{margin:0 0 4px;font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:#9aa19d}
.tv-last div{display:flex;justify-content:space-between;font-size:15px;font-weight:700;padding:8px 10px;background:#181b1a;font-variant-numeric:tabular-nums}
.tv-last div span{color:#9aa19d;font-weight:600}
.tv-stand{width:120px;height:26px;background:var(--ink);margin:0 auto}

/* pesquisa no celular */
.nps-scale{display:grid;grid-template-columns:repeat(11,1fr);gap:3px;margin-top:8px}
.nps-scale span{text-align:center;font-weight:800;font-size:11px;padding:7px 0;color:#fff;font-variant-numeric:tabular-nums}
.survey{background:#fff;flex:1;padding:16px;display:grid;gap:14px;align-content:start}
.survey h6{margin:0;font-family:var(--display);font-stretch:112%;font-size:16px;font-weight:800;line-height:1.15}
.survey .q{font-size:12px;font-weight:600}
.stars{display:flex;gap:4px}
.stars i{width:22px;height:22px;background:#f6c336;clip-path:polygon(50% 0,61% 35%,98% 35%,68% 57%,79% 91%,50% 70%,21% 91%,32% 57%,2% 35%,39% 35%)}
.stars i.off{background:#dfe3df}
.survey textarea{font:inherit;font-size:11.5px;border:1.5px solid #dfe3df;padding:8px;height:64px;resize:none;color:#6b726e}

/* gráficos NPS */
.gauge{display:grid;grid-template-columns:auto 1fr;gap:16px;align-items:center}
.gauge-num{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:54px;line-height:1}
.dist{display:flex;height:16px;margin-top:6px}
.legend{display:flex;gap:12px;font-size:10.5px;color:#6b726e;margin-top:6px}
.legend i{display:inline-block;width:9px;height:9px;margin-right:4px;vertical-align:-1px}
.rank{display:grid;gap:7px}
.rank div{display:grid;grid-template-columns:120px 1fr 34px;gap:8px;align-items:center;font-size:11.5px;font-variant-numeric:tabular-nums}
.rank .track{height:10px;background:#eef0ee}
.rank .track i{display:block;height:100%;background:var(--ink)}
.comment{border-left:3px solid #dfe3df;padding:4px 10px;font-size:11.5px;display:grid;gap:2px}
.comment.al{border-color:#e65a93;background:#fff5f9}
.comment small{color:#6b726e;font-size:10.5px}

/* composição do hero */
.hero-stack{position:relative;z-index:1}
.hero-stack .win-slot{width:100%}
.hero-stack .phone-slot{position:absolute;right:-2%;bottom:-40px;width:34%}
.hero-stack .float-card{position:absolute;left:-4%;bottom:-54px;width:230px;background:#fff;border:2px solid var(--ink);padding:14px 16px;box-shadow:8px 8px 0 var(--sun);display:grid;gap:4px}
.float-card small{font-size:.72rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
.float-card b{font-family:var(--display);font-stretch:125%;font-weight:850;font-size:2.2rem;line-height:1}
.float-card span{font-size:.8rem;color:var(--muted)}
@media (max-width:600px){.hero-stack .float-card{display:none}.hero-stack .phone-slot{width:40%;bottom:-30px}}
.hero-pad{padding-bottom:60px}

.scene{display:grid;grid-template-columns:.8fr 1.2fr;gap:24px;align-items:end}
.scene-tv{display:grid;gap:0}
@media (max-width:700px){.scene{grid-template-columns:1fr}}
.demo-ctrl{display:flex;gap:8px;flex-wrap:wrap;margin-top:22px}
.demo-ctrl button{font:inherit;font-weight:700;font-size:.82rem;padding:8px 12px;border:2px solid #fff;background:transparent;color:#fff;cursor:pointer}
.demo-ctrl button[aria-pressed="true"]{background:#fff;color:var(--ink)}

.page-hero .hero-grid{grid-template-columns:1fr 1.05fr}
@media (max-width:960px){.page-hero .hero-grid{grid-template-columns:1fr}}
.page-hero h1{font-size:clamp(2.1rem,4.6vw,3.8rem)}
.page-hero .sub{font-family:var(--display);font-stretch:112%;font-weight:700;font-size:clamp(1.1rem,1.8vw,1.45rem);line-height:1.25;margin-bottom:16px;max-width:30ch}

.why{display:grid;grid-template-columns:auto 1fr auto;gap:28px;align-items:center;border:2px solid var(--ink);padding:26px 30px}
.why img{width:150px}
.why p{color:var(--muted)}
@media (max-width:760px){.why{grid-template-columns:1fr}}